Downloads & Refunds

Download Policy

Once your purchase or commission is complete and the final artwork is delivered, you will receive a digital download link via email or through a secure platform. Please note that digital downloads are for personal use only unless otherwise specified. Due to the nature of digital products, all sales are final, and no refunds will be issued once the download link has been sent. You are responsible for ensuring the download link works and saving your file. We recommend downloading your artwork promptly, as download links may expire. If you experience any issues with your download or require assistance, please contact us through our contacts, and we will be happy to help.

Refund Policy

Due to the custom nature of our artwork and commission work, all sales are final. We do not offer refunds once a commission has been started, or a digital download has been delivered. If the artwork is damaged during shipping or there is a significant error in the work that does not match the approved design, please contact us within 5 days of receiving the item, and we will work with you to resolve the issue. For commissioned pieces, cancellations are allowed within 48 hours after the initial deposit, after which the deposit is non-refundable. If we are unable to fulfill your order or commission due to unforeseen circumstances, a full refund (excluding deposit) will be issued.